Yes. We are dedicated to inclusive design and formally strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the standard required under the Accessibility for Ontarians with Disabilities Act (AODA).

We deliver content in flexible, multi-format ways to support diverse learning needs and
preferences:
●​ Videos: All video lessons are fully narrated and use clear animations to enhance
comprehension.
●​ Presentations: Slide decks are provided as accessible PDFs, compatible with screen
readers and other assistive technologies.
●​ Comprehensive Guide: A full-length course book is available as a downloadable PDF for
detailed, self-paced study.

We are committed to providing equal opportunity. Upon request, we offer reasonable
accommodations for the proctored exam, such as:
●​ Additional time
●​ Extra attempt allowances
●​ Permission to use specific assistive technology​
To arrange accommodations, please contact us well before your scheduled exam date so
we can make the necessary arrangements

For any accessibility-related inquiries, including accommodation requests, please email our support team directly at info@icsfp.ca We are here to help.

Is your website and online course platform accessible?You’ll get your certificate immediately after passing the final exam. It’s delivered straight to your email and available for instant download.

You just need basic reading and computer skills. The course is designed for everyone — no previous food safety training required.

Yes. Your Food Handler Certificate is valid for five years from the date of issue.

Yes. The entire course, exam, and certification process are 100% online. You can study and complete it anytime, from any device.

You’ll need a device with an internet connection and a valid email address to access your course and receive your certificate.

Yes. We’re committed to accessibility and support. If you have special requirements, please contact our support team for personalized assistance.